
Access Homelessness Support in your area
If you are facing homelessness, contact your local council for advice and support. Ask your housing support officer to refer you to Precision Acres. We currently have supported homes in Hartlepool, Middlesbrough, Stockton and Durham, subject to availability and suitability.

Here when you need support from us.
Facing Homelessness?
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If you are homeless, at risk of losing your home or staying somewhere unsafe, contact your local council’s housing team as soon as possible.
You do not need to wait until you are sleeping rough. The council will assess your circumstances, explain your housing options and discuss any emergency support available.
Local Homelessness Contacts
Hartlepool Borough Council
Housing Advice Team: 01429 266522
Email: HousingAdviceTeam@hartlepool.gov.uk
The same number can be used for out-of-hours emergencies.
Middlesbrough Council
Housing Solutions: 01642 726555
Freephone: 0800 130 3667
The service provides out-of-hours help when someone has nowhere to stay.
Stockton-on-Tees Borough Council
Housing Options: 01642 528389
Email: housing.options@stockton.gov.uk
Out of hours: 01642 524552
Durham County Council
Housing Solutions: 0808 196 8406
This number is also available for out-of-hours emergencies when someone is homeless and has nowhere else to stay.
Have You Seen Someone Sleeping Rough?
If you are concerned about someone sleeping rough, contact StreetLink.
StreetLink connects people sleeping rough with local councils and support services.
Provide as much information as possible, including the person’s exact location, appearance and the time you saw them.
You can also call StreetLink on 0300 500 0914 or contact the relevant council’s housing team directly.
If someone is seriously ill, injured or in immediate danger, call 999.